Frequently Asked Questions
Shipping Information
What shipping methods are available?
Currently, we only ship to the U.S., Alaska, Hawaii, Puerto Rico and Canada. USPS First Class Mail on all shipments inside of USA. We offer free shipping on all orders over $75 dollars. Orders below said amount are charged a flat rate.
Do you ship internationally?
Unfortunately, we are not offering international shipping at the moment, but we will soon!
How long will it take to get my package?
Normally, 3 – 5 business days via USPS First Class Mail.
Payment Information
What payment methods are available?
Credit cards, debit cards, bank accounts and PayPal Balance are accepted. All payments are processed through PayPal.
Is it safe to buy online?
Yes, it is. All payments are processed through the PayPal platform and our website uses a secure SSL connection. You can checkout all the ways PayPal uses to keep you safe by clicking here.
Orders and Returns
How do I place an order?
Simply add all items you like to your cart, proceed to checkout and you will be prompted to complete your payment information through PayPal. After completing your delivery address you’re all set! You should receive an e-mail confirmation shortly after with the details of your order.
How can I cancel or change my order?
If you placed an order by mistake and/or bought the wrong item, you can cancel your order immediately. The sooner the better as we normally process our orders the same day we receive them! Once cancelled, you can go ahead and place the new order with the correct item. A full refund will be issued for all canceled orders (minus processing fees). All refunds are processed by PayPal.
How do I track my order?
Tracking details for your order will be e-mailed once your item has shipped. Please allow us at least 24 hours to e-mail tracking details. You will be able to track your shipments via USPS web app here.
How can I return a product?
You may return a product for store credit (free) or receive a refund to your original form of payment (minus processing fees). All items must be returned within 30 days of the ship date in new, unused condition, and in the original packaging.